Privacy Policy

This privacy policy describes how we handle your personal information. By submitting an enquiry through the Site, you consent to the storage, processing, transfer and disclosure of your personal information as described in this privacy policy.

Hebei Langwo Rui International Trade Co., Ltd. (“VoriTrade”, “we”, “us”) operates this Site and is the controller of the personal information described in this policy. We are a business-to-business supplier of chilli and paprika ingredients. This Site is an information and enquiry site: we do not sell products directly through it and we do not create customer accounts.

Collection

You may browse this Site without providing any personal information about yourself.

To request additional information about our products, or to receive updates from us, we collect the following information:

your name, company name and work email address;
the product, specification, quantity and destination market you are asking about;
correspondence sent to or from us;
any additional information you choose to provide.

We also record the IP address from which an enquiry form is submitted. We use it for one purpose only — to limit automated abuse, by capping submissions from the same address at three per hour. It is stored as a one-way hashed value, not as a readable address, and it is deleted automatically after one hour. We keep no log of visitor IP addresses.

We do not collect shopping cart or order information, because this Site has no shopping cart or checkout. We do not collect advertising data or page-view statistics, and we do not use analytics software of any kind.

Like most websites, our hosting infrastructure may record standard technical information such as IP address, timestamp and browser user-agent in server access logs, for security and troubleshooting purposes.

If you choose to provide us with personal information, you consent to the transfer and storage of that information as described in this policy. Our website is hosted by Hostinger International Ltd., and our business email service is provided by Zoho. These service providers process information on our behalf to operate the Site and deliver enquiry emails.

Use

We use your personal information to:

respond to your enquiry and communicate with you about it;
provide the product information you request;
keep records of our business correspondence.

We do not use your personal information for marketing. We do not send newsletters and we do not add enquirers to any mailing list. We do not use your information for automated decision-making or profiling.

Our legal basis for using your information is the consent you give when submitting the enquiry form, and our legitimate interest in responding to a business enquiry you initiated and in keeping business records. You may withdraw your consent at any time by contacting us, and withdrawing it does not affect what we lawfully did before you withdrew it.

How long we keep it

We keep enquiry correspondence — including your name, company, email address and requirement details — for 24 months from our last contact with you. After that we delete it.

Hashed IP values used to limit form abuse are deleted automatically after one hour.

Do we use “cookies”?

We use only the cookies necessary for the Site to work securely. In particular, our enquiry form uses a security token to protect it against forged submissions.

We do not use cookies for analytics, advertising, or tracking, and we do not use cookies to measure site traffic. We do not operate a shopping cart, so we set no cart or session cookie. Because we set no analytics or advertising cookies, we do not show a cookie consent banner.

You can choose to have your browser warn you each time a cookie is being sent, or to turn cookies off entirely, through your browser settings. Each browser is a little different, so look at your browser’s Help menu for the correct way to change your cookie settings. If you turn cookies off, the enquiry form may not work correctly.

Disclosure

We do not sell, rent or share your personal information for marketing purposes. We do not disclose it to anyone for their own advertising use, and we do not disclose it to other companies for their own purposes.

We disclose personal information only to:

our own staff who need it to answer your enquiry;
the hosting and email provider listed above, who process it on our behalf;
authorities or third parties where we are legally required to do so, or where it is necessary

to establish, exercise or defend legal claims, or to protect anyone’s rights, property or safety.

We do not share your information with members of a corporate family for joint marketing.

If we were ever to merge with or be acquired by another business, we would require the new entity to follow this privacy policy with respect to your personal information.

International transfers

We are based in China, and our staff there handle enquiries. If you contact us from the European Economic Area, the United Kingdom, or another region with restrictions on transferring personal information abroad, your information will be transferred to and processed in the country where our servers and mailboxes are located, which may be outside your own country.

We take steps to ensure that any such transfer is subject to appropriate safeguards, and we seek to put contractual protections in place with the service providers who process personal information on our behalf.

Access and your rights

You may access or update the personal information you have provided to us at any time by contacting us. Depending on where you live, you may also have the right to:

ask for a copy of the personal information we hold about you;
ask us to correct information that is wrong or incomplete;
ask us to delete your personal information;
ask us to restrict how we use it;
object to our processing based on legitimate interests;
ask for your information in a structured, machine-readable format;
withdraw the consent you gave when submitting an enquiry;
complain to your local data protection authority — in the EU or UK, the supervisory authority

in your country of residence, place of work, or where the issue occurred.

To exercise any of these rights, contact us using the details in the General section below. We will respond within one month.

Security

We treat information as an asset that must be protected and use a range of measures to protect your personal information against unauthorized access and disclosure. The enquiry form is protected by a security token that prevents forged submissions, and by a spam trap that rejects automated bots. Enquiries are sent to us over an encrypted (HTTPS) connection, and we do not store enquiry data in a database on this Site — submissions are sent to us as email.

However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications. Although we work hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

Children

This Site is intended for business use and is not directed at children. We do not knowingly collect information from children.

General

We may update this policy at any time by posting amended terms on this Site. All amended terms automatically take effect 30 days after they are initially posted on the Site.

If you have questions about this policy, or wish to exercise any of the rights described above, please contact us:

Hebei Langwo Rui International Trade Co., Ltd.
Room 601, Unit 1, 6th Floor, Building 7, Hezhu Jiayuan
No. 15 Jiami Road, Xingdong New Area
Xingtai, Hebei 054000, China

Email: ethan@ly-xuri.com Telephone: +86 138 3237 9922

Last updated: 18 October 2026